Check this page each week for new information on the swing dance scene in Boston, particularly new class schedules and dancing for the area, as well as the webmaster's weekly "editorial". Changes for the rest of New England will appear on those respective pages. Refer to the Boston dance calendar for updates on individual listings.

Changes to the other state pages are usually not announced; there's just too many of them and typically do not affect the general readership of this site.

December 4, 2017

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From the corner booth...

We were at Dunkin Donuts on the VFW Parkway in Dedham (or just where the VFW ends). We had ordered a couple of coffees and paid for them. For some reason, the cashier didn't fill the cups right away. We noticed that she was picking at her nails while she was waiting for something; that shouldn't been a problem except that our empty cups were right under her hands. I don't know if she was doing that on purpose or if she was just stupid. We were grossed out enough that we didn't drink the coffee. We could have said something but didn't want to give them a second chance to mess with our order.

It was clear there wasn't any adult supervision in the store.

On the way home we stopped off at McDonald's (just down the street from the Dunkin' Donuts). All we wanted were a couple of coffees (they have good coffee) and a couple of medium fries. We ended up with a couple of cheeseburgers and the fries (we got the coffees separately in the drive thru) and had to redo the entire order.

At least the coffee was good.

What annoys me about Dunkin' Donuts (and other places like that) is that they will have a tip cup at the counter. What for? "Exceptional" service? There's no room for exceptional service but plenty of room for poor service. There is just *one* level of service that can be expected from places like that anything below that one level of service is "bad service"; I don't think we should be tipping for "good enough" service, especially when all they do is the minimally expected service.

Considering that these are fast-food venues, my expectations are already very low for minimally-acceptable service and it's really disappointing when those businesses can't even achieve that level of service.

See you on the dance floor.

Benson Wong

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