Changes to the other state pages are usually not announced; there's just too many of them and typically do not affect the general readership of this site.
February 19, 2017
- There's a WCS-only website for the Boston area,
X-Gen Boston WCS. They're also on
From the corner booth...
In these days of beancounters who try to make work environments more efficient and more profitable, they don't consider the lost interaction between the workers and customers as being valuable.
I have a "Mug of Infinite Coffee" or Endless Cup of Coffee from Bruegger's Bagels. You pay about $268 for the cup and it entitles to "free" refills of coffee or soda for the rest of the year. If you buy it in November, you get November and December as well as the whole of the next year. I'm guessing it pays for itself after two months and that's if you get only *one* cup of coffee a day.
At Bruegger's in Bedford, I used to have to go to the counter to get my coffee. One of the benefits of that is getting to know all the staff. At the new building (same location), they arranged it so the customer would do his/her own refills and they put all the coffee dispensers near the door. We never go near the counter anymore. Besides not getting to know the new crew, we also don't have the opportunity to make an impulse purchase while getting the coffee we've already paid for. The endless mug off coffee is suppose to get us in the store but if we don't have any reason to even look at the menu, we won't think of buying something else.
How stupid (for the business) is that?
See you on the dance floor.
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